Getting Connected
Please follow the steps below to get your device up and running.
Bluetooth Pairing
You may need to pair your Contour product using Bluetooth, this is easily done. Make sure your Contour product is held close to the computer you wish to connect to and follow the below steps:
Press and hold the cursor speed button on the Contour product. While continuing to hold the cursor speed button, press and release the left-click button two times, then release the cursor speed button. This will enable Bluetooth pairing and make your device findable.
Bluetooth only Connectivity
Contour products offer the possibility to pre-decide only to connect with Bluetooth. In order to set this up on your Contour product, please keep the Contour product close to the computer you wish to connect to, and follow these steps:
Press and hold the cursor speed button on your Contour product. While continuing to hold the cursor speed button, press and release the left-click button three times, then release the cursor speed button. Now your device will only connect via Bluetooth.
Additional Resources
If you are experiencing connectivity issues, further steps may be required. Please use the resourced provided by your operating system for troubleshooting:
Contact Us
If you are still having issues, please fill out a support ticket and one of our representatives will contact you within 2 business days.